German CRM Forum

February 20 to 21, 2018, Munich

MAKE YOUR CUSTOMERS SMILE! – Germany’s leading CRM conference – whose slogan is “Make your customers smile!” – is being held for the eighth time. The conference covers topics such as emotionalization and digitalization, customer experience and service design, data quality and data protection and transformation and integration.

With 300 participants, the German CRM Forum has been the largest CRM conference in the German-speaking world for some time and the most relevant place for CRM managers to meet up. The forum dedicated to customer management and relationship marketing will also feature international keynote speakers, 20 best practice examples and excellent networking opportunities in 2018. A combination of presentations, discussions, best practice examples and hosted question-and-answer sessions ensure a practically relevant program. Whether over lunch, in the evening or during one-to-one meetings, the forum offers a wide range of opportunities for targeted networking and discussion of specialist issues.

Please contact Katri Ojala to arrange an appointment at the German CRM Forum.

Don’t miss out! – We look forward to seeing you there.